It has been argued that considerable untapped potential exists to redu
ce the burden of illness, harms and other untoward consequences associ
ated with alcohol and drugs through the more effective utilization of
the skills of health and other human services workers. To achieve this
, improved systematic education and training of key personnel is requi
red. This literature review identifies various issues pertaining to be
st practice in alcohol and drug education and training, Questions rela
ting to who should be taught, what should be taught, how should it be
taught and, when we might know that it is effective are addressed. The
relationship between the educational process and the utilization of a
cquired knowledge and skills in the work place is a complex, non-linea
r phenomenon. An interactive set of variables operates to determine ac
tivities undertaken in any work environment. The nature and level of e
ducation received by the professional is one of several key variables.
Nonetheless, it is a key factor over which we have some degree of inf
luence and one which warrants closer attention.