DOCUMENT DELIVERY TO DEVELOPING-COUNTRIES

This paper presents the findings of a study of fill rate, time, and de livery costs for international document delivery from the Iowa State U niversity Library to libraries and scholars in several developing coun tries. The overall results included a 73 per cent fill rate and a tota l turnaround time of 16.3 days. Per page fax charges were almost 12 ti mes as expensive-as air mail costs. International document delivery pr ogrammes will need to have the ability to handle a variety of communic ation methods. In addition, these libraries will need to examine sever al philosophical issues arising from interlibrary co-operation with pa rtners in developing countries as they determine their place in the co mplex economic, political and organisational structures related to int ernational document supply.