Usability assessments were used to obtain feedback on the development
of a flood forecasting decision support system. The feedback was used
to guide design of system functionality, interface, training, implemen
tation, and operations. The usability process was user focused and was
dependent upon implementation of a prototype system in an operational
setting. This paper describes concepts and methods applied to collect
reflective and objective data on DSS components and information outpu
ts. The general structure of the usability assessments is discussed an
d results of assessments are summarized.