In response to costly legal battles and proliferating causes of action
for alleged employer misconduct, employers in the United States are b
eginning to require their employees to sign contracts that mandate bin
ding arbitration of any employment dispute. These arbitration contract
s have been the focus of much litigation because they compel employees
to waive their right to sue their employers for employment discrimina
tion, tortious conduct, and any other dispute that arises out of the e
mployment relation. In Gilmer v. Interstate / Johnson Lane Corp. (1991
), the U.S. Supreme Court cracked opened the door to the legitimacy of
these contracts by sanctioning compulsory arbitration of an age discr
imination claim. In the ensuing years, lower courts nationwide, except
in the Sixth Circuit (Michigan, Ohio, Kentucky and Tennessee), have i
nterpreted Gilmer to mean that employees can be required to arbitrate
almost any employee rights question, provided that certain procedural
guidelines are followed. This article presents an overview of the law
and the literature in this area to assist human resource managers in d
esigning a compulsory arbitration policy that will both survive legal
scrutiny and operate to the mutual advantage of both employer and empl
oyee.