MAPPING THE TERRAIN OF HOSPITAL WORK - TECHNOLOGICAL CONSTRAINTS ON WORK DESIGN AND REDESIGN

Authors
BIRNBAUM D SOMERS MJ
Citation
D. Birnbaum et Mj. Somers, MAPPING THE TERRAIN OF HOSPITAL WORK - TECHNOLOGICAL CONSTRAINTS ON WORK DESIGN AND REDESIGN, International journal of technology management, 15(3-5), 1998, pp. 359-380
Citations number
20
Categorie Soggetti
Management,Engineering,"Operatione Research & Management Science
Journal title
International journal of technology management → ACNP
ISSN journal
02675730
Volume
15
Issue
3-5
Year of publication
1998
Pages
359 - 380
Database
ISI
SICI code
0267-5730(1998)15:3-5<359:MTTOHW>2.0.ZU;2-L
Abstract
Cross occupational task structures in hospitals were used to study the organization of hospital work. The notion of a terrain or topography of work was introduced to understand task level technologies and to ca pture boundaries and areas for negotiation among occupational groups. Implications for the reorganization of hospital work were considered, especially in light of changing work structures and new technologies i n hospital settings.