A methodology is proposed for estimating 'status quo effects' (resista
nce to change) and 'loss aversion' (willingness to pay is less than wi
llingness to accept) from consumer survey data. Conjoint data on Israe
li households' attitudes to electricity outages reveal that both of th
ese effects are pronounced and that they depend on the interviewees' c
haracteristics. Ordered conditional legit estimation indicates that wh
ile the estimates are rank sensitive the suggested methodology continu
es to be applicable. Finally, the conjoint estimates are compared with
those obtained by applying the method of contingent valuation. (C) 19
98 Elsevier Science B.V.