Nurses often find angry patients threatening. In this article, current
research will be synthesized to provide guidance to nurses whose spec
ialty area may not be psychiatric nursing. Guidelines for assessing an
d intervening with angry clients will be provided. Such guidelines are
likely to be useful to nurses in every clinical setting, from the eme
rgency room to the rural clinic to the high-tech hospital unit. Nurses
will also learn some techniques for managing their own anger at uncoo
perative or hostile clients.