The Internet explosion and the possibility of direct digital interacti
on with large numbers of home consumers presents tremendous opportunit
ies, and challenges, to the financial services community. Today's prov
iders must reckon with the Internet and on-line services, or potential
ly lose prime customers to new, nontraditional players. In this paper,
the design and development details of an on-line banking (OLB) applic
ation for one of the banks in Singapore have been described. The imple
mentation of OLB requires the creation of website, web-pages and links
to other related information, It further allows the users to submit a
loan application for computing installments for repayment and other r
elated information. Two of the popular languages of Internet have been
used for the implementation of OLB. Due to proprietary nature of the
application, certain implementation details are not provided in this p
aper. (C) 1998 Elsevier Science B.V.