Physicians must be ready to assume an active role in the design, imple
mentation, and improvement of emerging models of health care delivery.
Knowledge and skill in continuous improvement prepare them to engage
seriously in the processes of change, on the basis of the same scienti
fic principles they always have relied on in the use of evidence to im
prove outcomes. This includes include the ability to 1) identify the h
ealth needs of the individuals and communities for which they provide
health services; 2) assess the impact of current practice with appropr
iate outcome measures; 3) discover what in the process of health care
may be contributing to less than desired outcomes; 4) design and test
interventions to change the process of care to improve outcomes; 5) ac
t as an effective member of the interdisciplinary team required to com
plete these tasks; and 6) consider ethical principles and professional
values when making decisions about change in health services delivery
. Graduate medical education presents special opportunities and challe
nges for learning about continuous improvement. Early experiences at R
ainbow Babies and Children's Hospital in Cleveland and Children's Hosp
ital in Boston suggest how we might prepare pediatricians and other ph
ysicians to create positive change and continually improve health care
.