Introduction: The cost of work-related injury is large and is rising i
n many states. Managed care providers are being asked to assist with s
olutions, particularly in the area of facilitating return to work. Kai
ser Permanente of the Northwest responded by developing the Kaiser on-
the-job program, which includes processes to facilitate the primary, s
econdary, and tertiary prevention of work-related disability. Methods:
This paper describes the role that managed care can play in the preve
ntion of work-related disability through consultation, training, immun
ization programs, and targeted screening and case management intervent
ions. A quality and case management system is described, which gives p
hysicians feedback on modified work and time-off authorization by diag
nosis. Results: The results demonstrate statistically significant decr
easing physician-authorized average time loss for low back cases from
1991 through 1995 (17.8 disability days per case in 1991 and 15 per ca
se in 1995, P = .01). According to Oregon State Accident Insurance Fun
d (SAIF Corporation) data, the Kaiser on-the-job average total claims
cost was reduced 33% for disabling cases as compared to two other heal
th care organizations (P = .002). Conclusions: The methods utilized he
re to prevent work-related disability appear effective. They are relev
ant to many managed care program models and their efforts to improve w
orkplace health and productivity. (C) 1998 American Journal of Prevent
ive Medicine.