Companies' financial strength and market position depend on successful
new product introductions, which, in turn, depend on successful produ
ct rollovers. Given the low success rate of product rollovers, compani
es need a formal process to plan and coordinate product rollovers and
to reduce risk. This article presents a framework to help companies ma
nage product rollovers, choose the best rollover strategy, and improve
product rollovers. Companies need to plan their rollovers early, when
they are planning the new product's introduction. First, they choose
a primary rollover strategy, based in par? on assessment of the uncert
ainties associated with the product's manufacturing, delivery, and mar
ket potential. Then they monitor product and market conditions. Finall
y. as product and market conditions change, they adopt a contingency s
trategy if necessary. Companies can consider two primary strategies fo
r product rollovers. Solo-product roll, a high-risk, high-return strat
egy, aims to have all the old products sold out worldwide at the plann
ed new product introduction dale. The less risky dual-product roil pla
ns to sell both old and new products simultaneously for a period of ti
me and can be implemented in a variety of ways. If changed product and
market conditions increase the product's risk, companies can choose f
rom among four contingency strategies: making significant price markdo
wns, postponing the new product's introduction, introducing the new pr
oduct earlier than planned, or combining two or more dual-product-roil
strategies. Finally, while contingency strategies enable companies to
modify their primary strategies if appropriate, companies can improve
their product rollovers significantly by exploiting opportunities to
reduce the product and market risks of each new product in the first p
lace.