L. Bohigas et al., A COMPARATIVE-ANALYSIS OF SURVEYORS FROM 6 HOSPITAL ACCREDITATION PROGRAMS AND A CONSIDERATION OF THE RELATED MANAGEMENT ISSUES, International journal for quality in health care, 10(1), 1998, pp. 7-13
Purpose. To gather data on how accreditors manage surveyors, to compar
e these data and to offer them to the accreditors for improvement and
to the scientific community for knowledge of the accreditation process
and reinforcement of the credibility of these processes. Data source.
The data were gathered with the aid of a questionnaire sent to all ac
creditors participating in the study. Results. An important finding in
this comparative study is the different contractual relationships tha
t exist between the accreditors and their surveyors. Conclusion. Surve
yors around the world share many common features in terms of careers,
training, work history and expectations. These similarities probably a
rise from the objectives of the accreditors who try to provide a devel
opmental process to their clients rather than an 'inspection'.