Quality characteristics analyzed in statistical process control (SPC)
often are required to be normally distributed. This is true in many ty
pes of control charts and acceptance sampling plans, as well as in pro
cess capability studies. If a characteristic is not normally distribut
ed, but normal-based techniques are used, serious errors can result. O
ne approach to solving this problem is to transform the non-normal dat
a to normality using the Johnson system of distributions. In this pape
r, we use the sample quantile ratio, in conjunction with the Shapiro-W
ilk test of normality, to find a suitable transformation for non-norma
l data. Examples of fitting non-normal SPC data are presented and disc
ussed. The effect of the Johnson transformation on an SPC procedure in
volving an estimator for the population standard deviation is studied
using non-normal data and Johnson-transformed data.