With information systems (IS), as in other social sciences, the critiq
ue of quantitative research can lead to an oversimplified opposition b
etween 'positivism' and 'interpretivism'. This is one reason why quali
tative IS research sometimes unnecessarily limits it self to the study
of participants' meanings. A simple tabulation of published qualitati
ve research is used to reveal the predominance of interview-based stud
ies in both sociology and IS. This is followed by a brief account of t
he limits of both quantitative studies of 'objective' variables and qu
alitative studies of 'subjective meanings' The emerging case for IS re
search on organizational practices is set out, coupled with an account
of Suchman's (1987) study of how workers make use of a computer-based
system attached to a photocopier. The paper concludes with a call for
an end to paradigm wars in organizational studies.