Background: To evaluate the level of documentation as an instrument of
ongoing quality management in arthroplasty, a questionnaire was creat
ed on this subject, which concentrated on structural and process indic
ators. Methods: A total of 908 questionnaires was sent to orthopedic a
nd trauma departments in Austria, Germany and Switzerland and were eva
luated anonymously. Results: The quota of return was 54% in Switzerlan
d, 47% in Austria and 25% in Germany. The waiting period for an arthro
plasty is much less in Switzerland and in Germany than in Austria. Onl
y 40% of patients receive forms for informed consent. Documentation is
seldomly standardized thus making comparison virtually impossible. Su
rgical planning is usually done with templates in Germany and Austria,
in Switzerland with drawings. Prosthesis passports are predominately
used by orthopedic departments. The data regarding complication rates
and infections are not analyzed at regular intervals (max. 30%) and co
rrective measures are rarely implemented. Conclusion: Documentation is
the basic instrument of quality management and requires completeness
(totality) and plausibility of the datas. It is of great importance th
at evaluated data are analyzed and consequences are taken. The primary
aim of quality assurance is to identify problems that adversely affec
t quality in order to develop and implement process sequences for the
improvement of patient care and management.