FORMAL AND EMERGENT PREDICTORS OF COWORKERS PERCEPTUAL CONGRUENCE ON AN ORGANIZATIONS SOCIAL-STRUCTURE

This article examines several factors that are hypothesized to influen ce the perceptual congruence among organizational members. Perceptual congruence is defined as the extent to which members agree an their pe rceptions of the organization's social structure. This study proposes that employees' congruence on the organization's social structure is i nfluenced by similarities in formal structure, demographic attributes, and emergent structure. The hypotheses were tested using cognitive so cial structure data collected at a city's public works department.