Background/Aims Facial nerve palsy can be a sight-threatening complica
tion. We have developed a flow diagram to aid in the management of the
se patients so that corneal complications may be avoided. This involve
s the recognition of a facial palsy and institution of treatment as gu
ided by the flow chart. Method Fifty-six patients suffered a facial ne
rve palsy following acoustic neuroma surgery. All received regular top
ical ocular lubrication, followed by either botulinum toxin A (BTXA)-i
nduced ptosis (if corneal exposure developed despite conservative trea
tment) or definitive eyelid surgery. Results Twenty-one patients requi
red regular lubrication only. Of these patients treated for corneal ex
posure, 20 received BTXA with good resulting corneal cover. Unfortunat
ely, 9 of these suffered diplopia, although in 4 this resolved quickly
. Twenty-four patients underwent a total of 64 eyelid procedures inclu
ding levator recession, lateral tarsorrhaphy, lateral canthal sling, m
edial canthoplasty and gold weight insertion. All patients had good co
rneal cover post-operatively and were cosmetically improved. Of the 56
patients with a facial nerve palsy, 7 presented with a corneal epithe
lial defect or an infected corneal ulcer. These all responded to treat
ment with BTXA, topical antibiotics and/or lubrication, and eyelid sur
gery. Conclusions Post-operative facial palsy may result in a signific
ant ophthalmic workload. Although a proportion of patients with a faci
al nerve palsy manage well with regular lubrication, additional help w
ith eyelid closure, either in the way of BTXA-induced ptosis in the sh
ort term or definitive eyelid surgery in the long term, is often requi
red. Eyelid surgery seems to be the mainstay of treatment, for both fu
nction and cosmesis, with many patients requiring a combination of pro
cedures.