In this essay I advance two related theses. First, economic theory predicts
that organizations will be a mess but not a mystery. Second, classic case
studies conducted by organizational sociologists support this prediction. F
ully articulating and defending these theses will require a book, so my goa
l here is simply to render them plausible. I begin by pointing toward the r
elevant economic theory and sociological evidence, but I devote the bulk of
the essay to a particular example: I develop a formal economic model inspi
red by a passage from Michel Crozier's The Bureaucratic Phenomenon. I concl
ude by discussing the potential roles of formal economic modeling in organi
zational research.*