The mission of a corporate research and development laboratory is to s
upply leadership technology that keeps the company's businesses winnin
g in the global marketplace. Evaluation efforts must be simple and low
in cost, must contribute directly to fulfilling that mission must not
distract researchers from their main tasks, and, most important, must
help build credibility in the eyes of the lab's customers, the operat
ing businesses of the company. These points are illustrated with speci
al reference to General Electric's Research and Development Center