EFFECT OF INFORMATION RESOURCE CONTROL ON IS EFFECTIVENESS - EMPIRICAL VALIDATION

The advent of distributed computing has contributed to the rapid distr ibution of information technology throughout an organization. While po werful and user-friendly information technologies are more available t o end users, managing the distributed, heterogeneous IT environment ha s become a serious problem for corporate IT managers. Integrated Contr ol Architecture (ICA) enables the monitoring and controlling of disper sed information resources for effective enterprise-wide information re source management. This paper empirically examines the propositions th at the level of information resource control is positively related to IS effectiveness measured in terms of user satisfaction. Measures are developed and validated for the control of information resource object s such as data, application, platform, and control of relationships am ong such objects. Results from a study of 130 organizations support th at the organizations with high information resource control exhibit hi gh user satisfaction. (C) 1998 Elsevier Science Ltd. All rights reserv ed.