REPORTED PRACTICES OF CREATIVE PROBLEM-SOLVING FACILITATORS

This study reviews the distinguishing characteristics of successful cr eative problem solving (CPS) facilitators and provides advice on ways to develop these characteristics. Thirty-seven facilitators were inter viewed about their successful use of creative problem solving. These i ndividuals include full-time employees of organizations as well as con sultants that were hired by a variety of organizations. The data colle cted contained self-reports of effectiveness. No attempt was made to v erify the facilitators claims of ''success'' in facilitation. From the interviews, the characteristics were identified and categorized by lo gical analysis. These findings were then researched in the literature. The final product was organized around the acronym FACILITATOR. Sever al synonyms were used to describe characteristics, but the content was not changed for the sake of organization.