THE INTRODUCTION OF A DAILY TELEPHONE ADVICE SERVICE - HOW IS IT USEDAND IS IT WORTH THE EFFORT

Authors
TREVETT AJ MARTIN JR ROSS WA MACFARLANE E
Citation
Aj. Trevett et al., THE INTRODUCTION OF A DAILY TELEPHONE ADVICE SERVICE - HOW IS IT USEDAND IS IT WORTH THE EFFORT, Scottish Medical Journal, 43(2), 1998, pp. 57-58
Citations number
5
Categorie Soggetti
Medicine, General & Internal
Journal title
Scottish Medical Journal → ACNP
ISSN journal
00369330
Volume
43
Issue
2
Year of publication
1998
Pages
57 - 58
Database
ISI
SICI code
0036-9330(1998)43:2<57:TIOADT>2.0.ZU;2-Z
Abstract
Improving access to medical advice by telephone may reduce unnecessary consultations, limit interruptions through the day and provide a more flexible service to meet patient needs. We advertised and introduced a daily advice line for patients and found that it was used appropriat ely and to mutual benefit.