The Commission is a strategically sophisticated bureaucracy with the a
bility to expand its role and influence policy outcomes by acting as a
n image-venue entrepreneur. In difficult economic and political condit
ions, the Commission's recent strategic approach to the development of
European Union (EU) social policy has been characterized by a dual ap
proach. On the one hand, it has experimented with new institutional ar
rangements in order to build up a policy-making framework that lessens
the influence of member governments. The development of the Social Di
alogue and, to a lesser extent, a Civic Dialogue has been particularly
important in this respect. On the other hand, the Commission has been
reshaping the dominant 'image' of EU social policy from one based on
social rights to an alternative which emphasizes that social policy co
ntributes to stable economic growth and job creation. Its strategic ab
ility to understand the way in which policy images and institutional v
enues interact affects the Commission's ability to develop and expand
EU policy.