En route operational errors that occurred during 1993 were analyzed to
determine if controllers who were aware that an error was developing
differed from unaware controllers in the type and severity of errors t
hey made. Neither the personnel nor the air traffic situation distingu
ished ''aware'' from ''unaware'' controllers. However, unaware control
lers were more likely to commit certain technical and cognitive mistak
es. In addition to differing in the types of mistakes they made, unawa
re controllers were involved in more severe operational errors. This d
ifference in severity was eliminated, however, when the groups were eq
uated on the frequency with which technical and cognitive errors were
made.