Studies of HIV/AIDS case management have been limited by their almost
exclusive focus on adults and by the limitations of available methodol
ogies. This study assesses the use of a time study methodology to meas
ure the case management activities of 20 case managers in two urban ho
spital pediatric and adult HIV/AIDS clinics and in 3 community organiz
ations. Case management activity was sampled using a beeper case manag
ers carried, which signaled randomly 8 times a day over 5 consecutive
days. When the signal ''beeped,'' case managers checked on a form the
appropriate descriptor of their involvement in case management tasks a
nd with different clients. The results suggest that the Time Study met
hodology is a useful and valid way of measuring case management.