THE HUMAN DIMENSION OF PROGRAM-EVALUATION

This paper provides an overview of the human dimension of program eval uation and focuses on key evaluation issues in demand-side management which will require the use of social science research for addressing t hese issues. As new techniques are developed and perfected, as the res ults of impact evaluations become more abundant, and as the gap betwee n technical energy savings potential and realized savings becomes more visible, research regarding the human dimension of program evaluation will be crucial.