BUILDING A FOUNDATION FOR HIGH-PERFORMANCE

This paper presents the detailed steps involved in building a foundati on for a high performance work organization. The steps are a part of a comprehensive model of the organizational change process. The model w as developed within the context of manufacturing organizations but is considered to be applicable to a wide range of organizational sectors and organizational changes such as TQM or reengineering or teams. Whil e only the front end of the Organization Change Process Model is prese nted, it is this foundation for building a high performance organizati on that is often give short shrift by managers anxious to change their organizations rapidly and it is their inattention to the foundation t hat is often the cause of the failure of their change initiatives.