research investigates the advertising potential of the Internet servic
es offered by television stations. It develops a conceptual framework
for assessing the benefit of such on-line services. The framework at t
he core of the research, the 'On-line-Success-per-Programme-Typology',
integrates programmes, success factors, and on-line services to provi
de a basis for detailed investigation, To develop this framework, the
paper analyses the interdependencies between audience share and progra
mme-specific advertising income, hits on Web pages and Internet-specif
ic advertising income, and hits and programme-specific advertising inc
ome. Four critical success factors are identified: programme-specific
factors 'contemporaneity', 'emotional tie' and 'individuality and inte
ractiveness' and a non-programme-specific factor 'image', Then the imp
ortance of these for different types of TV programmes is assessed. A n
ew classification of TV on-line services is proposed which focuses on
the unit of interest, be it station, channel, or programme. A model of
the impact of on-line services on TV success factors is developed. Fr
om this seven impact propositions are put forward, To demonstrate its
management worth, the framework is applied to the on-line services of
two German TV stations. The paper concludes with a critical assessment
of the framework and raises questions for further research, (C) 1998
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