O. Janssen et al., VOICING BY ADAPTING AND INNOVATING EMPLOYEES - AN EMPIRICAL-STUDY ON HOW PERSONALITY AND ENVIRONMENT INTERACT TO AFFECT VOICE BEHAVIOR, Human relations (New York), 51(7), 1998, pp. 945-967
This article reports two studies exploring how cognitive style prefere
nces for adaption-innovation affect the likelihood that employees will
voice ideas for organizational change toward their supervisors. As hy
pothesized, Study 1 demonstrates that innovatively compared to adaptiv
ely predisposed police officers are less likely to voice conventional
ideas and more likely to voice novel ideas for solving work-related pr
oblems. Besides a replication of these findings, Study 2 shows how wor
k satisfaction and the quality of the supervisor as voice manager shap
e the impact of adaption-innovation on employee likelihood to voice. T
hat is, compared to innovators, adaptors are more likely to voice conv
entional ideas when they are dissatisfied rather than satisfied with w
ork and perceive their supervisors as effective rather than ineffectiv
e voice managers. On the other hand, innovators compared to adaptors r
eport greater likelihood to voice novel ideas when they are satisfied
rather than dissatisfied with work and perceive their supervisors as e
ffective rather than ineffective voice managers. Theoretical and pract
ical implications of the findings are discussed.