Me. Roloff et al., THE INTERPRETATION OF COERCIVE COMMUNICATION - THE EFFECTS OF MODE OFINFLUENCE, POWERFUL SPEECH, AND SPEAKER AUTHORITY, The International journal of conflict management, 9(2), 1998, pp. 139-161
Social systems devise rules for member conduct and often specify punit
ive action for nonconformity. However, confronting and signaling the i
ntent to punish a rule violator may be an inherently face-threatening
and volatile situation As such, in this paper we seek to add to the re
search aimed at minimizing the negative effects of confrontation We co
nducted an experiment to examine the impact of linguistic cues and coe
rcive potential on message categorization and on receiver perceptions
of threat and face-sensitivity. Results suggest that threats might be
considered a special class of warnings, distinguishable by a speaker-b
ased locus of punishment. Locus of punishment did not, however, impact
perceptions of having been warned These findings thus call into quest
ion the assumed parallelism between researcher conceptualizations of t
hreats and warnings and those of typical language-users. Additionally,
targets reported feeling less threatened and perceived more face-sens
itivity, in cases when the speaker was not the source of punishment. P
erceptions of threat were decreased when disclaimers were employed and
where the message originated from a peer rather than an authority. Po
wer of speech had an impact in ambiguous situations. Implications for
researchers and practitioners are discussed.