I interviewed over 300 business people, labor leaders, business consul
tants, and counselors of unemployed people, all in the Northeast of th
e United States, during the recession of the early 1990's in order to
learn why wages and salaries declined in only a few firms. Employers w
ere reluctant to cut pay because they believed doing so would hurt emp
loyee morale, leading to lower productivity and current or future diff
iculties with hiring and retention. It was thought that these effects
would in the end cost more than the savings from lower pay. There were
few indications that unemployed people had excessive wage expectation
s. On the contrary, many unemployed were too flexible and found themse
lves rejected by firms as overqualified. In most companies, pay cuts w
ere not a useful alternative to layoffs, because pay cuts would not ma
ke it worthwhile to retain many employees and because layoffs harmed m
orale less than would pay cuts. The findings support none of the theor
ies of wage rigidity except those of Solow and Akerlof that emphasize
morale. (C) 1998 Elsevier Science B.V. All rights reserved.