Objective: To establish an infrastructure to collect accurate data fro
m ambulatory settings. Design: The program was developed through an it
erative model governed by a process of formative evaluation. The three
iterations were a needs assessment, feasibility study and pilot proje
ct. Necessary program components were identified as infrastructure, pr
actitioner-researcher partnership, centralized data management and sta
ndardized quality assurance measures. Setting and Participants: Volunt
eer chiropractors and their staff collected data on patients in their
practices in ambulatory settings in the U.S. and Canada. Outcome Measu
res: Evaluative measures were counts of participants, patients and com
pleted forms. Standardized, validated and reliable measures collected
by patient self-report were used to assess treatment outcomes. These i
ncluded the SF-36 or SF-12 Health Survey, the Pain Disability Index, a
nd the Global Well-Being Scale. For characteristics for which appropri
ate standardized instruments were not available, questionnaires were d
esigned and and pilot-tested before use. Results: Information was gath
ered on practice and patient characteristics and treatment outcomes, b
ut for this report, only those data concerning process evaluation are
reported. Through the three program iterations, 65 DCs collected data
on 1360 patients, 663 of whom were new patients. Follow-up data record
ed by doctors were obtained for more than 70% of patients; a maximum o
f 50% of patient-completed follow-up forms were collected in the three
iterations. Conclusions: This program is capable of providing data fo
r descriptive epidemiology of ambulatory patients, and, with continued
effort to maximize follow-up, may have utility in providing insight i
nto utilization patterns and patient outcomes.