ENABLING SOFTWARE-DEVELOPMENT TEAM PERFORMANCE DURING REQUIREMENTS DEFINITION - A BEHAVIORAL VERSUS TECHNICAL APPROACH

As software development projects continue to be over budget and behind schedule, researchers continue to look for ways to improve the likeli hood of project success. In this research we juxtapose two different v iews of what influences software development team performance during t he requirements development phase. In an examination of 66 teams from 15 companies we found that team skill, managerial involvement, and lit tle variance in team experience enable more effective team processes t han do software development tools and methods. Further, we found that development teams exhibit both positive and negative boundary-spanning behaviors. Team members promote and champion their projects to the ou tside environment, which is considered valuable by project stakeholder s. They also, however, guard themselves from their environments; keepi ng important information a secret from stakeholders negatively predict s performance.