Oc. Ferrell et al., CODES OF ETHICS AMONG CORPORATE RESEARCH DEPARTMENTS, MARKETING-RESEARCH FIRMS, AND DATA SUBCONTRACTORS - AN EXAMINATION OF A 3-COMMUNITIESMETAPHOR, Journal of business ethics, 17(5), 1998, pp. 503-516
Despite the importance of the interorganizational nature of the market
ing research process, very little research has addressed how research
organizations differ and how they affect each other in the conduct of
ethical marketing research. The purpose of this study is to examine di
fferences among three typical participants in the research process: co
rporate research departments, marketing research firms, and data subco
ntractors. These organizations were examined with respect to having an
d enforcing internal codes of conduct and the awareness and enforcemen
t of external codes of conduct. By exploring these differences, this s
tudy should help marketing researchers better understand the relations
hips among participants in the research process. Understanding these d
ifferences is the first step toward controlling the potential for ethi
cal conflict among research participants.