EVALUATING SOCIAL-SERVICE DELIVERY CONFIGURATIONS

This aritcle presents the use of an eclectic approach to the evaluatio n of services to the homeless. The method used combines social network analysis and multiattribute technology to allow for the development o f a criterion for the evaluation of an entire collection of services f or a geographic area. The factors being considered are the description of the service delivery configuration, the criteria for evaluation, a nd a strategy for future planning and monitoring.