Three postulates asserting the validity of conventional quantum theory
, semiclassical general relativity, and the statistical basis for ther
modynamics are introduced as a foundation for the study of blackhole e
volution. We explain how these postulates may be implemented in a ''st
retched horizon'' or membrane description of the black hole, appropria
te to a distant observer. The technical analysis is illustrated in the
simplified context of (1 + 1)-dimensional dilaton gravity. Our postul
ates imply that the dissipative properties of the stretched horizon ar
ise from a course graining of microphysical degrees of freedom that th
e horizon must possess. A principle of black-hole complementarity is a
dvocated. The overall viewpiont is similar to that poineered by 't Hoo
ft but the detailed implementation is different.