This commentary focuses on the three components involved in the therap
eutic process, the therapist, the treatment process, and the consumer,
and addresses the impact of manual-based treatment on all three from
the perspective of the managed care industry. The issues of concern in
managed care include reducing the variation in practice, addressing t
he need to have effective case-mix adjustment, increasing accountabili
ty to the consumer, recognizing that not all care and not all practiti
oners achieve therapeutic objectives, and responding to accreditation
initiatives. The implications for training new practitioners are exami
ned.