Lzg. Touyz et S. Marchand, THE INFLUENCE OF POSTOPERATIVE TELEPHONE CALLS ON PAIN PERCEPTION - ASTUDY OF 118 PERIODONTAL SURGICAL-PROCEDURES, Journal of orofacial pain, 12(3), 1998, pp. 219-225
This age-matched and sex-matched study examined the influence of posto
perative telephone calls on pain perception and on the number of analg
esics used for pain relief. Adult periodontitis subjects (n = 118) rec
eived periodontal surgery after examination and sanative therapy (scal
ing, root pinning, and removal of local irritants). All subjects recei
ved similar care, postoperative instructions, and medication, except 5
9 subjects were phoned 24 hours postoperative (PC group), and 59 were
not (NC group). Callers covered 10 points and weve reassuring and posi
tive about surgical outcomes. One week postoperative, subjects complet
ed a questionnaire that rated pain intensity on a visual analogue scal
e and indicated the number of pills used and whether they had been cal
led. Pain and analgesics used were significantly decreased in the PC g
roup (P < 0.001)compared to the NC group. A significant positive corre
lation was found between pain and pills used in the groups combined (r
= 0.79, P < 0.001 PC + NC), and in the groups separately (r = 0.50, P
< 0.001 PC; r = 0.41, P < 0.01 NC). Postoperative communication betwe
en healthcare providers and patients significantly reduces pain percep
tion and number of analgesics used for relief.