N. Pistrang et C. Barker, PARTNERS AND FELLOW PATIENTS - 2 SOURCES OF EMOTIONAL SUPPORT FOR WOMEN WITH BREAST-CANCER, American journal of community psychology, 26(3), 1998, pp. 439-456
This study examined the helping process that occurred when 26 breast c
ancer patients (the disclosers) talked about their illness-related con
cerns with their partner and, in a separate conversation, with a fello
w patient (the volunteer helpers). The conversations were rated by tra
ined observers and by the disclosers in terms of several process and o
utcome variables. From the observers' perspective, the volunteer helpe
rs were move helpful, empathic and supportive, less critical, and used
more self-disclosure than the partners. Disclosers did nor differenti
ate between the two types of helper and gave generally high ratings to
both conversations. Strengths and weaknesses of each type of helper w
ere identified Findings are discussed in relation to the literature on
formal and informal helping, and implications for training nonprofess
ional helpers are suggested.