Besides specific technical skills, successful encounters with patients
require an understanding of the many ways in which patients may expre
ss themselves. This qualitative study reports on the clinical experien
ces of doctors when meeting patients with fibromyalgia (FM). Ten strat
egically chosen rheumatologists and 10 GPs in central Sweden were inte
rviewed. The interviews were taped, transcribed and analysed in accord
ance with the empirical, phenomenological, psychological method. The a
nalyses indicate that doctors try to comply with the wishes and demand
s of patients, and at the same time avoid perceptions of personal frus
tration. They are inclined to be objective and to act instrumentally,
apparently in order to keep in touch with what gave biomedical meaning
to an otherwise incomprehensible phenomenon. The meaning structures r
evealed by doctors' descriptions of FM and of relating to FM patients
were characterized mainly by the way in which the doctors were (i) man
aging their clinical uncertainty, (ii) adhering to the biomedical para
digm, (iii) prioritizing diagnostics, (iv) establishing an instrumenta
l relationship, and (v) avoiding recognizing FM as a possible biomedic
al anomaly.