A STUDY OF QUALITY MANAGEMENT-PRACTICES AND PERFORMANCE IN ASIA AND THE SOUTH-PACIFIC

Citation
Lm. Corbett et al., A STUDY OF QUALITY MANAGEMENT-PRACTICES AND PERFORMANCE IN ASIA AND THE SOUTH-PACIFIC, International Journal of Production Research, 36(9), 1998, pp. 2597-2607
Citations number
19
Categorie Soggetti
Engineering,"Operatione Research & Management Science
ISSN journal
00207543
Volume
36
Issue
9
Year of publication
1998
Pages
2597 - 2607
Database
ISI
SICI code
0020-7543(1998)36:9<2597:ASOQMA>2.0.ZU;2-4
Abstract
This paper discusses the findings from a survey of 599 managers in fiv e countries in the Asia/South Pacific region. We sought to discover ho w similar the practices were, based on opinions, and the resulting per formance, based on 14 measures, in the region. We also sought to deriv e a profile of practices which was associated with performance. Result s indicate that practices may show more variety than performance relat ive to the regional scores. Regression analysis found only one measure of performance was significantly related to practice factors.