Lm. Corbett et al., A STUDY OF QUALITY MANAGEMENT-PRACTICES AND PERFORMANCE IN ASIA AND THE SOUTH-PACIFIC, International Journal of Production Research, 36(9), 1998, pp. 2597-2607
Citations number
19
Categorie Soggetti
Engineering,"Operatione Research & Management Science
This paper discusses the findings from a survey of 599 managers in fiv
e countries in the Asia/South Pacific region. We sought to discover ho
w similar the practices were, based on opinions, and the resulting per
formance, based on 14 measures, in the region. We also sought to deriv
e a profile of practices which was associated with performance. Result
s indicate that practices may show more variety than performance relat
ive to the regional scores. Regression analysis found only one measure
of performance was significantly related to practice factors.