Doctors who examined the General Health Questionnaire (GHQ-28) scores
of their patients at feedback had significant (w= 24, n= 6, p<0.05) in
crease in their tendency to rate the problems of their patients as des
erving of treatment. For these doctors the severity rating rose by an
average of 18% following feedback. The number and types of diagnosis c
ategories used were similar among doctors within centres but differed
between practices. Counselling was the main form of treatment for psyc
hological disorders in the study sites. However, there was a paradoxic
al reduction in counselling and a rise in psychotropic drug prescripti
on with feedback. When a case was identified as a result of the feedba
ck interview, GHQ was significantly likely (X-2= 24, 15, df 6, p<0.01)
to be described as 'useful', but the instrument was likely (X-2= 21.5
2, df 6, p<0.01) to be described as 'not useful' if the case was previ
ously known to the doctor. The implications were high-lighted.