G. Makoul, PERPETUATING PASSIVITY - RELIANCE AND RECIPROCAL DETERMINISM IN PHYSICIAN-PATIENT INTERACTION, Journal of health communication, 3(3), 1998, pp. 233-259
This study introduces, profiles, and tests the explanatory value of re
liance, a construct that emerged from, and is expected to illuminate,
consideration of perceived control in medical encounters. The investig
ation also links communication science with the truly interactive pers
pective of reciprocal determinism, highlighting the impact of personal
relations and the significance of perceived control. Data from 271 en
counters between general practitioners and patients in Oxford (England
) were collected by means of videotapes, patient questionnaires, medic
al record reviews, and physician questionnaires. The analysis indicate
s that physician-reliant patients (i.e., those who rely on physicians
to make decisions for them) tend to be older and from a more working-c
lass background than were self-reliant patients (i.e., those more inte
rested in participating in choices about their health care). The physi
cian-reliant patients also had more externally oriented outcome expect
ations and tended to see physicians more often than did their self-rel
iant counterparts. In addition to defining reliance at the conceptual
and operational levels, this study provides preliminary evidence that
reciprocal determinism is operating in medical encounters: Despite the
ir preference for patients who feel in control of their health, physic
ians fended to adapt to patients' reliance orientation, sharing decisi
ons with self-reliant patients and making decisions for physician-reli
ant patients. Accommodating the passive orientation of physician-relia
nt patients is likely to diminish patients' chances for maintaining ce
ntral in the medical encounter, which has implications for health outc
omes, cost, and compliance.