We settle a conjecture concerning necessary conditions for finite mean
steady-state customer delay at the second node of a tandem queue, usi
ng as an example a stable tandem queue with mutually independent i.i.d
. interarrival and service times. We assume that the service times hav
e infinite variance at the first node, finite variance at the second n
ode, and smaller mean at the first node than at the second node. We sh
ow that this causes infinite mean stationary delay at the second node.
Thus, in general, when the mean service time is smaller at the first
node than at the second, finite variance of service times at node 1 is
necessary for finite mean delay at node 2. This confirms a conjecture
made by Wolff. Our result complements sufficiency conditions previous
ly published by Wolfson; together these necessary and sufficient condi
tions are presented as a theorem at the conclusion of the paper. Our p
roof uses a known duality between risk processes and queues.