FACEWORK COMPETENCE IN INTERCULTURAL CONFLICT - AN UPDATED FACE-NEGOTIATION THEORY

Face influences conflict behavior, because, in any conflict situation, conflict parties have to consider protecting self-interest conflict g oals and/or honoring or attacking another person's conflict goals. Con flict is an ideal forum for face-threatening and face-saving behaviors . The objective of this article is three-fold: first, to provide an up date an face-negotiation theory (Ting-Toomey, 1988); second, to introd uce a facework competence model for intercultural conflict training; a nd third, to discuss sever al major training and research issues in us ing the face-negotiation theory and its companion model, the facework competence model. (C) 1998 Elsevier Science Ltd All rights reserved.