Even when the amount of loss reduction is exactly the same, a protecti
ve action that leaves no loss may be valued more than others that leav
e some. It is called ''zero-risk effect,'' which was examined in this
study. One hundred and forty-four undergraduates rated their willingne
ss to pay (WTP) for three protective actions that would leave 800, 400
, or 0 deaths. Results showed that the WTP difference between actions
resulting in 400 deaths and no death was larger than that between acti
ons resulting in 800 deaths and 400 deaths. The effect was shown not o
nly in a negative framing condition, but also in a positive one. The r
esults thus established the robustness of zero-risk effect, which cann
ot be explained in terms of the negative framing effect. Finally, impl
ications for risk management and risk communication were discussed.