A SPATIAL DECISION-SUPPORT SYSTEM APPROACH TO EVALUATE THE EFFICIENCYOF A MEALS-ON-WHEELS PROGRAM

Authors
WONG DWS MEYER JW
Citation
Dws. Wong et Jw. Meyer, A SPATIAL DECISION-SUPPORT SYSTEM APPROACH TO EVALUATE THE EFFICIENCYOF A MEALS-ON-WHEELS PROGRAM, The Professional geographer, 45(3), 1993, pp. 332-341
Citations number
22
Categorie Soggetti
Geografhy
Journal title
The Professional geographer → ACNP
ISSN journal
00330124
Volume
45
Issue
3
Year of publication
1993
Pages
332 - 341
Database
ISI
SICI code
0033-0124(1993)45:3<332:ASDSAT>2.0.ZU;2-7
Abstract
Due to limited resources, publicly funded service programs need to ope rate efficiently. This paper demonstrates how a Spatial Decision Suppo rt System (SDSS) can be used to evaluate and enhance the performance o f an existing service delivery program. Elements critical to the effic iency of service programs are enumerated. A meals-on-wheels (MOW) prog ram in Connecticut is used as a case study to demonstrate the utility of the SDSS approach. Practical issues related to data sources and sys tem adoption are discussed.