R. Kraut et al., INTERNET PARADOX - A SOCIAL TECHNOLOGY THAT REDUCES SOCIAL INVOLVEMENT AND PSYCHOLOGICAL WELL-BEING, The American psychologist, 53(9), 1998, pp. 1017-1031
The Internet could change the lives of average citizens as much as did
the telephone in the early pal? of the 20th century and television in
the 1950s and 1960s. Researchers and social critics are debating whet
her the Internet is improving or harming participation in community li
fe and social I relationships. This research examined the social and p
sychological impact of the Internet on 169 people in 73 households dur
ing their first 1 to 2 years on-line. We used longitudinal darn to exa
mine the effects of the Internet on social involvement and psychologic
al well-being. In this sample, the Internet was used extensively for c
ommunication. Nonetheless, greater use of the Internet was associated
with declines in participants' communication with family members in th
e household,, declines in the size of their social circle, and increas
es in their depression and loneliness. These findings have implication
s for research, for public policy: and for the design of technology.