This paper analyzes the modeling process by means of a field study in
the chemical industries. A diversified set of experienced modelers fro
m two different countries have been interviewed using a case study app
roach. The interviews focussed on the modeling process. Other issues l
ike life-cycle perspectives and the use of modeling in the process ind
ustries were treated as well. The information has been summarized and
presented in a structured manner imposing the least possible bias from
the authors. Based on the interview information the modeling process
is discussed in detail. Further, fundamental research issues are ident
ified, and a research agenda is proposed. (C) 1998 Elsevier Science Lt
d. Ail rights reserved.