Building a case-based help desk application

Authors
Mark Kriegsmann Ralph Barletta
Citation
Mark Kriegsmann et Ralph Barletta, Building a case-based help desk application, IEEE expert IEEE expert intelligent systems and their applications , 8(6), 1993, pp. 18-26
Journal title
IEEE expert IEEE expert intelligent systems and their applications → ACNP
ISSN journal
08859000
Volume
8
Issue
6
Year of publication
1993
Pages
18 - 26
Database
ACNP
SICI code